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Frequently
Asked Questions
Q.
What brand of T-shirts do you
use?
A.
Brands differ from time to time. All
are 100% soft cotton and meet “the
Mom ” requirement in me. Some
names we use are Bambini and
Daydreamer.
Q.
What kind of paint do you use?
A. We use high quality
fabric paint made specifically for painting on fabric so that
it doesn’t wash out. It is non-toxic and made in
the USA
Q. What do you accept for
Payment?
A. We accept major credit
cards through Paypal. An account with Paypal is not needed to
pay with a credit through Paypal. We never see your credit card
information.
Q.
Are there special washing instructions?
A. Follow the manufacturer's
washing instructions. Line dry is recommended for the
paint, however we've had customers report back low heat in the
dryer or removing promptly has worked very well.
Q.
I am looking for a specific design
and don’t see it on your
site. Do you take requests?
A. Absolutely! Just let us know...this
is what we are all about! Think of it like hiring a freelance
artist...
Q.
I only notice kid sizes on your website. Do you take orders for adults?
A.
We're all kids at heart, right? Absolutely! Click on "Customize Your Own" and indicate the size, color etc. in the comments field. We will contact you to confirm the product and make any price adjustments necessary before beginning!
Q.
What is your return policy?
A. Personalized items
are not returnable unless defective. Please contact us within
7 days if something is not right with your order.
Q. What is your Privacy Policy?
A. Simply, we will never
share any personal information with anyone. We only need your
contact information to contact you regarding the onesie you
ordered and shipping information in order to get you the onesie.
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